The first character to be introduced was Keegan Baker (Zack Morris), a friend of Shakil Kazemi (Shaheen Jafargholi), followed by Emerald Fox (Doña Croll), the mother of Denise Fox (Diane Parish) and Kim Fox-Hubbard (Tameka Empson).
Madison Drake (Seraphina Beh), Alexandra D'Costa (Sydney Craven) and Travis Law-Hughes (Alex James-Phelps), three new teenage characters, were also introduced in January as well as their school teacher Mr Gethin Pryce (Cerith Flinn) and Hugo Browning (Simon Williams), the chairman of Weyland & Co.
The following month, Tom Bailey (Daniel Casey), a love interest for Michelle, the Taylor family − comprising Karen Taylor (Lorraine Stanley), Keanu Taylor (Danny Walters), Bernadette Taylor (Clair Norris), Riley Taylor (Tom Jacobs) and Chatham Taylor (Alfie Jacobs) − and Ingrid Solberg (Pernille Broch), a nanny hired by Jack Branning (Scott Maslen), were introduced.
Felix Moore (George Maguire), a market trader, debuted in July.
Josh Hemmings (Eddie Eyre), a love interest for Lauren Branning (Jacqueline Jossa), and Tommy, a friend of Jay Brown (Jamie Borthwick), debuted in March.
After Keegan's initial hostility, he admits to Karen that he blames himself for Bernadette's miscarriage as he was not there for her.
He is later given a job by Robbie Jackson on the market sweeping the roads.
He called the character "rude, aggressive and very annoying most of the time", but opined that Morris had "a screen presence".
Ada "Emerald" Fox, played by Doña Croll, is the mother of Denise Fox (Diane Parish) and Kim Fox-Hubbard (Tameka Empson).