However, because high-speed bandwidth and network resources are not unlimited, excessive bandwidth usage by a small percentage, less than 1%, of customers can have an extreme impact on the entire broadband network and lessen the Internet experience possibly for the entire customer base.
To accomplish the goal of providing the best Internet service possible, Rainbow Communications will contact customers whose bandwidth usage is considered excessive, over 150 GB, and try to help those customers find an Internet plan that better suits their needs.
Rainbow Communications reserves the right to change, cancel, or substitute similar services at its sole discretion.
If customer fails to pay in full by the due date on your billing statement, Rainbow Communications may require that you pay the following additional amounts: a late fee, a collection fee, and any additional amounts we spend to collect the money you owe.
Rainbow Communications will conduct maintenance on the system from time to time that may interrupt services.
Telephone rates are tariffed in the state of Kansas, and any cable TV rate changes will be made following FCC guidelines.
All rates do not include Federal or State Universal Charges, 911 fees, surcharges or taxes.
If customer does not terminate services, but instead chooses a lesser bundle within the first 12 months, then customer may pay a bundle downgrade fee instead of the 0 termination fee.
Local phone bundle customers must subscribe to a qualifying long distance plan.